Frequently Asked Questions
Let’s start out with your most important question…How Much Will This Cost Me?
Nothing. Zip. Zilch. Nada. While it’s true that we don’t work for free, our services are FREE to you. Consumer protection laws, allow us to pursue collection of all attorney’s fees and court costs directly from the manufacturers upon the conclusion of reaching a satisfactory settlement for you – our client. We’re confident that if we determine that you have a valid claim, that we’ll be able to reach an agreeable settlement. In the unlikely event that your claim is not successful, you still won’t pay us anything. While some attorney may charge a retainer or fees on top of what they recover from the manufacturer, we understand the headaches you have gone through to get to this point and you will never be billed for anything from our office…ever! So there is absolutely no risk to you in giving us a call. The initial evaluation, and all work we do on your behalf, is completely FREE. We’ll help you determine if you have a claim and assist you in the entire process from start to finish.
What is a Lemon?
A lemon is a yellow citrus fruit that is often used as a way to add flavor to tea or water, or even to just make Lemonade! Wait, that’s not what you were asking? Okay then… A “Lemon” is also a term used to describe a car that has been continually plagued with problems despite repeated repair attempts.
What is The Lemon Law?
Lemon laws require manufacturers to compensate consumers if they fail to honor the warranties that accompany the purchase of new (and some used) vehicles. Warranties are promises that your car will be repaired if it has defects. If the manufacturer can’t live up to its promise to fix your vehicle (this is legally referred to as a “breach of the warranty”), the lemon laws can protect you and require that the manufacturer provide you with a cash payment, a replacement car, or even be required to repurchase the vehicle from you.
How does the Lemon Law process work?
At The Lemon Law Attorneys, we are committed to providing you with the best possible assistance each step along the lemon law claim process. We like to say that the Lemon Law is as easy as 1-2-3. Our goal is to resolve your matter as efficiently as possible:
1. When you first contact us, we’ll get all the details regarding your vehicle’s problems and inform you what documentation is needed for us to evaluate your claim.
2. After receiving all of the requested documentation, we’ll review it and determine if you have a valid claim. Once we establish that you do have a claim and after you agree to allow us to represent you, we will handle all of the paperwork, filing, and negotiations with the manufacturer on your behalf. We’ll keep you informed of the settlement process and provide you counsel on the best way to proceed.
3. Once a settlement has been agreed to (you must be satisfied with the settlement terms in order for this to happen), we’ll will work directly with you and the manufacturer to insure that the terms of the settlement are met. Our representation of you is never complete until you have received your settlement proceeds.
Our approach allows The Lemon Law Attorneys to get you the best possible settlement in the shortest amount of time. It really is that simple. The best part is that you pay nothing. Applicable state and federal laws allow us to pursue and collect all legal fees and costs directly from the manufacturer. You will never be billed by us for anything…ever!
Does the Lemon Law apply to just cars? I have a motorcycle and boat too, are they covered?
While the Lemon Law generally applies to cars (both new, and in some states, used), there are other laws that cover different vehicles where the manufacturer has failed to live up to their promises under the warranties they provide. For example, the Magnuson-Moss Federal Warranty Act is a federal law that protects buyers of virtually any goods sold in the U.S. that came with a written warranty. The law is sometimes called the “Federal Lemon Law.” This law not only applies to cars and trucks, it also applies to boats, motorhomes, motorcycles, personal watercraft, and more. In fact, this law applies to any purchase made over $25 and is often used when filing claims for items such as appliances and furniture. If a product comes with a warranty that is not being honored, Magnuson-Moss may protect you.
Does the Lemon Law apply only to new cars?
The short answer is – NO. While a typical manufacturer’s bumper to bumper warranty is 3 years/36,000 miles, the powertrain warranties that manufacturers now provide can last up to ten years. So if you purchased a used car but had repairs covered by any of the manufacturer’s warranties then you may still qualify for lemon law assistance. Remember that Lemon Laws apply to all cars where there has been a breach of warranty. Therefore, both state Lemon Laws and the federal Lemon Law (Magnusson Moss Warranty Act) can provide protection to purchasers of used cars. Additionally, sometimes dealers will provide their own warranty coverage. This is usually quite limited, but it can afford the used car purchaser some help. Finally, some used cars are sold as certified pre-owned (CPO). This means that the vehicle come with additional warranty coverage through a CPO vehicle program. In sum, you may be assisted by Lemon Laws if you purchased a used vehicle and,
(1) a portion of the manufacturer’s warranty is still in effect; or
(2) the sale was accompanied by a dealer’s written warranty; or
(3) the vehicle was sold with a certified pre-owned (CPO) vehicle warranty.
How long does the entire claims process take?
The length of time required to reach a settlement depends upon many factors including, the type, length and number of repairs you’ve experienced, the state you live in, the lemon laws that apply to your claim, and naturally the manufacturer’s willingness to make an acceptable offer. We strive to make the process as speedy as possible. Give us a call and we’ll discuss what you can expect.
I’ve already taken my car to the dealer 2 times for repairs in the first 2 months. Is that enough?
The Lemon Law requirements vary for each state and determining if you satisfy the requirements can be a bit complicated. In some cases, you may qualify for lemon law assistance based on the number of attempts to fix the problem, while in others you may qualify based on the number of days your car is “out of service” due to repairs. In short, the specifics of how you might qualify for lemon law help are dependent on many factors. Our experienced lemon law attorneys and staff will be able to quickly assess your eligibility for recovery. Don’t hesitate to call now so that we can address your issues before they become worse, so that you can receive the help you deserve.
I asked the dealer and they told me my car doesn’t qualify as a lemon. Is this true?
A dealer’s job is to try to fix your car, make you happy with what they sold you, and some dealers take it personally if you seek lemon law assistance. So naturally, there may be dealers that might try to dissuade you from contacting a lemon law attorney. Just remember that dealers and manufacturers are not in the legal profession and only an attorney with lemon law experience can advise as to whether you have a valid lemon law claim. We have helped well over 10,000 consumers with their problem vehicles. We have the expertise to assist you.
Does it matter if my car was repaired in a state different from where I bought it or I no longer live in the state where I purchased the car?
Each state has their own unique set of Lemon Laws. We can walk you through the process of determining which laws apply to your particular situation. Additionally, the federal Lemon Law may provide assistance regardless of your circumstances.
How Much Can I Recover?
Depending upon the strength of your claim, you can expect the manufacturer to offer one of the following: cash damages, a repurchase of your car, or a replacement vehicle. Our Lemon Law attorneys and staff are able to negotiate the best possible outcome for you. Our expertise, knowledge and experience allows us to maximize your recovery.
Can I just file a claim on my own? Why do I need to hire a Lemon Law attorney?
You could attempt to file a claim on your own directly against the manufacturer. However, the settlement you receive easily could be less than you deserve, and more importantly, you’d have no way of knowing if the settlement was reasonable. Lemon laws are nuanced. Often the manufacturers’ view of whether the facts of a case satisfy the requirement of the lemon law differ from our analysis or opinion. Our expertise and experience insures that you will receive the best possible outcome. Our attorneys have more than 50 years combined experience practicing exclusively in the lemon law area and have assisted well over 10,000 clients. Furthermore, we will never charge you anything for our services.